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privacy policy

Introduction

 Carne Co., Ltd. (hereinafter referred to as the "Company") believes that the protection of personal information is a social responsibility, and in order to manage and operate a website that customers can use with peace of mind, we have established the "Carne Co., Ltd. Privacy Policy". Based on this, we have established the following "Handling of personal information on the website".

1. Definition of personal information

"Personal information" is information about a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information, and that can be easily compared with other information. This refers to information that can be used to identify a specific individual.

2.Collection of personal information

Our shop may collect your personal information when you purchase products or make inquiries.
When collecting personal information, we clearly state the purpose of use and use lawful and fair means.

The personal information collected at our shop is as follows.

a) Name, furigana
b)Address
c) Phone number
d) Email address
e) Password
f) Delivery information
g) Transaction history with this shop and its contents
h) Information that can identify a specific individual by combining the above

3.Use of personal information

Our shop uses the personal information we receive from our customers for the following purposes:

a) Order confirmation and inquiry

b) Confirmation and inquiry of product shipment

c) When replying to an inquiry

Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases.

a) In cases based on laws and regulations, and in cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by laws and regulations.

b) When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.

c) When exchanging personal data with an affiliated company of the company that operates this shop

4.Safety management of personal information

The safety management of personal information entrusted to us by our customers is carried out by our service provider, who takes reasonable, organizational, physical, human, and technical measures, and our shop handles personal information appropriately in accordance with relevant laws and regulations. We will strive to prevent risks such as unauthorized intrusion into data, loss, falsification, and leakage of personal information.

5. Correction and deletion of personal information

If you wish to correct or delete personal information that you have provided to us, please contact us using the contact information below.

Additionally, if you are a registered user, you can correct your personal information from the "My Account" menu on this site.

6.About the use of cookies

Our company may use cookies in order to provide better services to our customers, but this does not allow us to collect personally identifiable information and does not infringe on your privacy.
Additionally, if you do not wish to accept cookies, you can change your browser settings.
*Cookies are information sent from a server computer to your browser and stored on your computer's hard disk.

7.About the use of SSL

When entering personal information, we use SSL (Secure Sockets Layer) technology to ensure security and prevent this information from being intercepted, interfered with, or tampered with.

*SSL is a function that encrypts information to prevent eavesdropping and data tampering. By using SSL, it is possible to send information more securely.

8.Contact information

E-mail: info@cantate.jp

We will respond within 24 hours.

9.Changes to privacy policy

In this shop, when we make changes to the personal information we collect, the purpose of use, or other changes to our privacy policy, we will announce the changes to this page.

If you have any comments, comments, or inquiries about our store, please feel free to contact us using this form.
Please feel free to use this form to send us your opinions, impressions, and inquiries regarding our products.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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